Terms and Conditions
Effective Date: 1/1/2025

Welcome to SHIFT Garage! By accessing or using our website (shiftgarage.org) and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our site or scheduling any services.

1. Acceptance of Terms

By accessing or using SHIFT Garage’s website and services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Services

SHIFT Garage provides vehicle maintenance and repair services. By scheduling an appointment or using our services, you agree to provide accurate information about your vehicle and any required repairs.

3. User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information when scheduling appointments.

  • Ensure your vehicle is available for the scheduled service time.

  • Comply with all applicable laws and regulations related to vehicle maintenance and operation.

4. Payments and Refunds

  • Payments for services are due at the time of service unless otherwise agreed upon.

  • We accept various payment methods, including credit cards and other forms of electronic payment.

  • All sales are final. Refunds or adjustments will be considered on a case-by-case basis in the event of service issues.

5. SMS Terms & Conditions

5.1 SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

5.2 Types of SMS Communications:

If you have consented to receive text messages from SHIFT Garage, you may receive messages related to the following:

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with SHIFT Garage at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

5.3 Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments or account status.

Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

5.4 Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5.5 Opt-In Method:

You may opt-in to receive SMS messages from SHIFT Garage in the following ways:

  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form

5.6 Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

5.7 Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at shiftgarage.org/contact-us.

5.8 Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt out at any time by texting “STOP.”

  • For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.

  • Message frequency may vary.

6. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information. Please review our Privacy Policy at shiftgarage.org/privacy-policy.

7. Limitation of Liability

SHIFT Garage is not responsible for:

  • Any indirect, incidental, or consequential damages arising from your use of our services.

  • Loss of or damage to personal items left in vehicles during service.

  • Delays due to unforeseen circumstances, such as weather or parts availability.

8. Warranties and Disclaimers

  • SHIFT Garage provides its services “as is” without any warranties, express or implied.

  • We do not guarantee that all services will meet every expectation, but we strive to provide the highest level of customer satisfaction.

9. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and you will be notified via email or text if significant updates are made.

10. Governing Law

These Terms and Conditions are governed by the laws of the state where SHIFT Garage operates. Any disputes arising under these terms shall be resolved in the appropriate courts of that state.

11. Contact Us

For any questions regarding these Terms and Conditions, please contact us at shiftgarage.org/contact-us.